Privacy Policy
What information do I collect?
Toni Trains Dogs offers Cooperative Care Dog Training in London, UK. Toni Trains Dogs receives, collects and stores any information you enter on our website, through online application forms, or information provided to me in any other way such as our email exchanges and intake forms. In addition, my website collects the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. This is for security and improvement purposes and every website on the internet does this. I also use Google analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do I collect your information?
Information is collected via the form on our website, as well as any information you have given to me via email exchanges or intake forms. This includes personal information you give me such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
Why do I collect your information?
- To operate my services
- To provide customer assistance to clients
- To be able to contact my visitors and clients with general or personalised service-related notices and promotional messages
- To create statistical data that I can use to understand and improve my services
- To comply with any applicable laws and regulations
Who do I share your information with?
Toni Trains Dogs is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Toni Trains Dogs stores your information on my accounting system, where your name, address, telephone number, email address and history of invoices and payments will be kept.
Toni Trains Dogs will not share your information with any other third parties unless express consent has been provided. If I feel I need to refer to on to another professional, I will request permission from you to share your details with them.
What will I do with your information?
This information is needed in order to provide you with my dog training service. I store this information in electronic form only. If the client decides to print the intake form and fill it out on paper, I will scan it into an electronic file and destroy the paper file or return it to the client upon request.
Data collected will only be used for marketing purposes if you have expressly consented for Toni Trains Dogs to do so.
I may contact you to share information with you, resolve a dispute, to collect fees owed, to poll your opinions through surveys or questionnaires or to send updates about Toni Trains Dogs. For these purposes we may contact you via email, telephone, text messages, and post.
What are your rights?
I will contact you if you have shown interest in using Toni Trains Dogs, or have used my services previously. You will always be given the option to opt out with immediate effect from this contact.
You have the right to request to see your information that I have stored at any time. If you don’t want us to process your data anymore please contact us at toni@tonitrainsdogs.com.
I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me at toni@tonitrainsdogs.com